At mmraja, your personal information is handled with the same care we apply to your winnings. This Privacy Policy explains in plain terms what data we collect, why we collect it, how we store and protect it, and the rights you hold over it as a player on our platform.
mmraja ("we", "us", "our", or "the Platform") is committed to protecting the privacy and security of all personal data entrusted to us by our players. This Privacy Policy applies to all users of the mmraja platform accessible at mmraja.cam, including all associated sub-domains, mobile interfaces, and related services.
This document explains our practices regarding the collection, use, storage, disclosure, and protection of personal data relating to registered members and visitors to the mmraja platform. By registering an account, accessing the platform, or using any of our services, you acknowledge that you have read and understood this Privacy Policy and consent to the data practices described herein.
This Privacy Policy should be read alongside our Terms & Conditions, which govern your overall use of the mmraja platform. If you do not agree with any provision of this Privacy Policy, you should cease using the platform immediately.
For the purposes of this Privacy Policy, mmraja acts as the data controller in respect of all personal data collected from players accessing the platform. As data controller, mmraja determines the purposes for which, and the manner in which, your personal data is processed.
If you have any questions or concerns regarding the handling of your personal data, or wish to exercise any of the rights described in Section 11 of this Policy, please contact our Data Protection team using the details provided in Section 14. All data-related inquiries are handled directly by the mmraja Data Protection team and are not outsourced to third-party agents.
mmraja collects personal data in the categories described below. The data collected depends on your level of interaction with the platform — some data is collected from all visitors, while other data is only collected from registered account holders.
Full legal name, date of birth, gender, Indonesian National ID number (NIK from KTP), and any other government-issued identification provided during the KYC (Know Your Customer) verification process.
Email address, mobile phone number, and residential address (including city, province, and postal code) within Indonesia. This data is collected at registration and may be updated by the player through their account settings.
Bank account details (including account name, bank name — BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, BSI, or Bank Permata — and account number), and e-wallet identifiers (OVO, DANA, GoPay, ShopeePay, or LinkAja). Note that mmraja does not store full card numbers or CVV codes, as payment card processing is handled by certified third-party payment processors.
Deposit and withdrawal history, bet history (including stakes, game types, odds, and outcomes), bonus credit and wagering progress, session duration and frequency, and any responsible gaming tool elections (deposit limits, self-exclusion periods, time-out activations).
IP address, device type, operating system, browser type and version, screen resolution, session timestamps, and referring URL. This data is collected automatically when you access the mmraja platform.
Records of all communications between you and mmraja, including live chat transcripts, email correspondence, and any complaints or feedback submitted through the platform's support channels.
| Data Category | Examples | Collected From |
|---|---|---|
| Identity Data | Full name, date of birth, KTP / Passport number | Registration & KYC forms |
| Contact Data | Email, phone number, residential address | Registration form |
| Financial Data | BCA / OVO account details, transaction records | Cashier / payment forms |
| Gaming Activity | Bet history, deposit/withdrawal records, session logs | Platform interactions |
| Technical Data | IP address, device type, browser, session time | Automatic collection |
| Communications | Chat transcripts, email records, support tickets | Customer support interactions |
mmraja collects your personal data through the following channels:
mmraja does not purchase personal data from data brokers or obtain personal data from social media platforms without your explicit consent.
mmraja processes your personal data only for specific, clearly defined purposes. We do not use your data for any purpose that is incompatible with the purposes listed below without first obtaining your additional consent.
mmraja processes personal data on one or more of the following legal bases, depending on the specific purpose for which the data is used:
mmraja does not sell, rent, or trade your personal data to any third party for their independent marketing purposes. Your data is shared only where strictly necessary to operate the platform and only with the following categories of recipients:
Where data is shared with third parties, mmraja takes reasonable steps to ensure that the recipient applies data protection standards no less stringent than our own, and that the data is used only for the purpose for which it was shared.
mmraja retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, unless a longer retention period is required by law. The retention periods below apply:
When personal data is no longer required, mmraja securely deletes or anonymizes it in accordance with our data-destruction procedures. Anonymized data may be retained for statistical and analytical purposes indefinitely, as it no longer identifies you.
The security of your personal data is a priority at mmraja. We employ a layered, multi-technology approach to data protection that reflects both the sensitivity of the data we hold and the sophistication of emerging cyber threats.
mmraja uses cookies and similar tracking technologies to ensure the smooth operation of the platform, to remember your preferences, and to understand how the platform is used. Cookies are small text files stored on your device that allow the platform to recognize you across sessions.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Required for core platform functionality — session management, login authentication, and fraud prevention. | Session |
| Preference Cookies | Remember your selected language, display preferences, and player interface settings. | 12 months |
| Analytics Cookies | Provide anonymized insights into how players use the platform, enabling us to improve performance and content. | 24 months |
| Security Cookies | Enable detection of suspicious activity, session hijacking attempts, and potential fraud indicators. | Session |
| Affiliate Cookies | Track referral attribution where a player was directed to mmraja through an approved affiliate partner. | 30 days |
You can control and manage cookies through your browser settings. Most web browsers allow you to block or delete cookies, or to be alerted when a cookie is set. However, please note that blocking essential cookies may impair the functionality of the mmraja platform and may prevent you from accessing certain features or services.
As a mmraja player, you have the following rights in respect of your personal data. These rights can be exercised free of charge, though mmraja may apply a reasonable fee where a request is manifestly unfounded or excessive.
To exercise any of these rights, please submit a written request to [email protected]. mmraja will respond to all valid requests within thirty (30) calendar days, and where a request is technically complex, within a maximum of sixty (60) calendar days with a written explanation of any delay.
mmraja employs rigorous age-verification measures at the point of registration and during the KYC process to confirm that every account holder is aged 21 or over. Verification typically requires a government-issued identification document (KTP, Passport, or SIM) confirming your date of birth.
If mmraja becomes aware that a registered account holder is under the age of 21, the account will be immediately closed, any associated funds will be returned to the verified parent or guardian where applicable, and all personal data will be securely deleted in accordance with this Policy. If you believe an underage individual has registered on mmraja, please contact us immediately so we can take appropriate action.
mmraja may update, amend, or revise this Privacy Policy from time to time to reflect changes in platform functionality, legal requirements, or data-processing practices. Where changes are material, mmraja will provide advance notice through the platform and by email to your registered address at least seven (7) days before the revised Policy takes effect.
Your continued use of the mmraja platform after the effective date of any revised Privacy Policy constitutes your acceptance of those revised terms. The "Last Updated" date displayed at the top of this document indicates the most recent revision. You are encouraged to review this Policy periodically to stay informed about how your personal data is protected.
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact the mmraja Data Protection team using the details below. Our team will respond to all data-related inquiries within twenty-four (24) hours and to formal data-rights requests within thirty (30) calendar days.
Data Protection & Privacy Inquiries:
[email protected]
Support hours: 24/7,
including Indonesian public holidays (Idul Fitri, Natal, Nyepi, and others).
All email inquiries are acknowledged within 24 hours.
These are the five guarantees mmraja extends to every player when it comes to the handling of your personal data — privacy standards we uphold without exception.
Your data is protected by 256-bit SSL encryption in transit and AES-256 encryption at rest. Every transaction on mmraja — from deposits via BCA or OVO to bet settlements — travels over an encrypted connection.
mmraja never sells, rents, or trades your personal data to advertisers or data brokers. Your information is used solely to operate the platform and to meet our legal obligations — nothing more, nothing less.
KYC documents are used only to confirm your identity and age. They are stored on secure, access-controlled servers and are never shared with unauthorized third parties for any marketing or profiling purpose.
You hold the right to access, correct, export, or delete your personal data at any time. Contact our Data Protection team to exercise these rights — we respond within 30 days.
Promotional communications from mmraja are always optional. Once you opt out of marketing, your data is removed from our marketing lists within thirty (30) days, and no further promotional emails are sent to you.
Data protection at mmraja extends to responsible gaming. Your gaming activity is monitored to help you stay in control, and your responsible-gaming tool choices are recorded and respected at all times. Read our Responsible Gaming page for details.
Our Frequently Asked Questions page answers the most common questions about registration, deposits, withdrawals, KYC, and bonuses. If you need clarity on a specific data point, your answer is likely there.